Hosted telephone systemsConnecting Your Business, One Call at a Time
Hosted telephone systems
Experience a new era of hosted telephone systems with Cloud9. Our skilled team, available on-site and remotely, ensures peak efficiency for your telephone communications. From setup to performance optimisation, partner with Cloud9 for tailored support, safeguarding your investment with clear, efficient, and reliable service.
Why Choose Cloud9 for Hosted Telephone Systems?
Experience a new era of hosted telephone systems with Cloud9. Our skilled team, available on-site and remotely, ensures peak efficiency for your telephone communications. From setup to performance optimisation, partner with Cloud9 for tailored support, safeguarding your investment with clear, efficient, and reliable service.
9 Members Of Your Dedicated Support Team
Our dedicated team of technical specialists are always prepared to provide assistance. We take pride in our swift response times and unwavering commitment to resolving issues.
99.98% Average Service Uptime
Our service offering is built on reliability as its foundation. Boasting an impressive average uptime, we guarantee that your business stays connected, minimising potential downtime, and ensuring peak performance.
25+ Years Serving UK Businesses
From the beginning, Cloud9 MSP has consistently provided top-tier solutions, signifying trust and reliability in the industry. Approaching a decade of operation, our commitment to empowering businesses remains steadfast.
Serving Businesses Over 10 Years
From the beginning, Cloud9 MSP has consistently provided top-tier solutions, signifying trust and reliability in the industry. Approaching a decade of operation, our commitment to empowering businesses remains steadfast.
Less than a 1% downtime
Our service offering is built on reliability as its foundation. Boasting an impressive average uptime, we guarantee that your business stays connected, minimising potential downtime, and ensuring peak performance.
Supporting Your Business
Our dedicated team of technical specialists are always prepared to provide assistance. We take pride in our swift response times and unwavering commitment to resolving issues.
Hosted Telephone Systems are an excellent choice for:
Professional Support
Easy Integration
Cost-Effective Communication
Scalable Operations
Reliable Communication
Remote Accessibility
Enhanced Features
FAQs
Got a question? We’re here to answer! Dive into our Frequently Asked Questions below or, if you can’t find your question here, drop us a line on our Contact Us Page.
What are Hosted Telephone Systems?
Hosted Telephone Systems, also known as Hosted PBX or Cloud PBX, are telecommunications solutions where the entire phone system operates in the cloud, hosted and maintained by a third-party service provider. Unlike traditional PBX systems, businesses do not need on-site equipment, as everything is managed in the provider's data centres. This cloud-based approach offers scalability, remote accessibility, and cost savings, making it advantageous for businesses with evolving needs or distributed teams.
How Secure are Hosted Telephone Systems?
Hosted Telephone Systems can be secure when implemented with key security measures. Here at Cloud9 we employ data encryption to protect voice and data transmission, and we invest heavily in robust network security infrastructure, including firewalls and intrusion detection.
Can I Keep My Existing Phone Numbers with a Hosted Telephone System?
Yes, you can typically keep your existing phone numbers when transitioning to a Hosted Telephone System through a process known as number porting. Consult with a member of our team to confirm the feasibility of porting your numbers.
What Features Are Available with Hosted Telephone Systems?
Mobile services on the hosted platform would be by way of mobile app on the hosted platform – Webex. This system offers a variety of features designed to enhance business communication. These include auto-attendant for automated call routing, voicemail to email for convenient message access, call forwarding, and conference calling for efficient collaboration. Other functionalities encompass call waiting, call recording, mobile integration, and unified communications, combining voice, video, and messaging on a unified platform.
What Are the Costs Associated with Hosted Telephone Systems?
The costs associated with Hosted Telephone Systems vary based on factors such as the service provider and plan chosen.