Business Voice ServicesUnified Calls, Handsets & Hosted Solutions
Business Voice Services
Recognising the individuality of each customer and the distinct call management practices of every business, we consistently explore the telephony market for cutting-edge solutions. Our meticulous selection process involves choosing platforms from renowned global telephony providers, including Unify and Broadsoft. This ensures that we offer a versatile range of communication solutions tailored to businesses of varying sizes.
We are thrilled with the hosted telephony deployment provided by Cloud9 MSP. Their team seamlessly implemented the solution, ensuring minimal disruption to our operations. Since its deployment, we've experienced improved communication efficiency and flexibility, thanks to the advanced features and reliability of the system. Cloud9 MSP's expertise and ongoing support have been invaluable, making them a trusted partner in our business growth. Highly recommend their hosted telephony services to any organization looking to streamline their communication.
Cloud9 MSP has been instrumental in providing phones and mobile/desktop apps for our large truck company. Their seamless integration of mobile and desktop apps has significantly improved our communication efficiency. Plus, their customer service is top-notch, ensuring smooth operations at every turn.
Cloud9 Telecom’s hosted telephony and broadband services have significantly improved our communication and connectivity. Their reliability, cost-effectiveness, and excellent support make them an invaluable partner for our business.
I wanted to express our sincere gratitude for the outstanding, professional support and service provided by Ian from Cloud9 MSP. We truly appreciate Cloud9 and thier incredibly helpful team
After the acquisition, the broadband services have been miles better! The transition was seamless, and since then, the reliability and speed have exceeded my expectations. I'm impressed by the improvement in customer support as well. It's clear that the new management is committed to delivering top-notch service. Kudos to the team for turning things around and making my internet experience so much more enjoyable!
Cloud9’s hosted telephony service has enhamced our communications and broadband across our 5 salons. The setup, advanced features, and reliable support make them our top choice.
Thanks to Cloud9 MSP, our charity has seen substantial cost savings across our 10 sites, something we could only dream of with our previous network provider. Beyond the financial benefits, what truly sets Cloud9 MSP apart is their exceptional customer service. Unlike our previous provider, Cloud9 MSP is attentive, responsive, and genuinely cares about our organization's needs. Their proactive approach and dedication to customer satisfaction have made all the difference. With Cloud9 MSP, we not only save money but also receive the support and attention we deserve as a charitable organization. Highly recommend their services to any nonprofit looking to maximize savings without compromising on quality or service.
Five stars for Cloud9 MSP's hosted telephone service – seamless, reliable, and exceptional customer support!
Unbelievable turnaround time! After being told it would take months to install internet and cameras, Cloud9 MSP got it done in record time. Highly impressed!
Cloud9 MSP is amazing! From hosted telephones to Starlink and mobile phones, theirservices are top-notch. What sets them apart is their brilliant aftercare support – always there when you need them.
Cloud9 MSP saved the day! After being let down by another IT provider in London, their WiFi solution exceeded expectations. Highly recommended!
Cloud9 MSP saved the day! After being let down by another IT provider in London, their WiFi solution exceeded expectations. Highly recommended!
Cloud9 MSP has truly revolutionized our business with their hosted telephony deployment and broadband solution across multiple sites. With Cloud9 MSP's expert support, managing multiple sites has never been easier. We're grateful for their dedication to our success and highly recommend their services to any organization seeking top-notch telephony and broadband solutions.
Exceptional broadband and hosted telephony services for our multi-site locations in Central London. The customer service provided by Cloud9 MSP is truly first-class.
FAQs
Got a question? We’re here to answer! Dive into our Frequently Asked Questions below or, if you can’t find your question here, drop us a line on our Contact Us Page.
What types of business voice services does Cloud9 offer?
We offer diverse business voice services, including Hosted Telephone Systems, Handsets and Softphones. These services cater to the communication needs of businesses, providing flexibility, scalability, and efficient solutions for both on-site and remote work environments.
How can Cloud9's hosted telephone systems benefit my business?
Our hosted telephone system provides cost savings, scalability, flexibility, and advanced features. It offers quick deployment, easy maintenance, and integrates seamlessly with other tools. The system ensures reliability, enhances customer experience, and supports business continuity with built-in security measures. It is particularly beneficial for remote and mobile work scenarios, promoting efficiency and cost-effective international calling.
What are softphones, and how do they integrate with Cloud9's voice services?
Softphones are software applications that emulate traditional phones, enabling users to make VoIP calls over the internet. When integrated with Cloud9's voice services, users configure the softphone with their account details, connecting to Cloud9's VoIP infrastructure. The integration includes features like voicemail access, call forwarding, and unified communications. Softphones are versatile, running on various devices and providing mobility for remote or mobile users.
Can I use my existing handsets with Cloud9's voice services?
Whether your existing handsets can be used with another of our voice services depends on factors like phone system compatibility, proprietary systems, and the type of phones (analog, digital, or IP). Contact us to enquire about compatibility, as we can perform configuration adjustments or provide guidance on using your existing handsets with our services.
How does Cloud9 ensure the security and reliability of its business voice services?
Cloud9 ensures the security and reliability of business voice services through measures such as network security, encryption, access controls, regular software updates, data backups, user education, monitoring, analytics, and incident response. These efforts collectively aim to provide stable, secure, and uninterrupted voice services while safeguarding communication data and meeting regulatory requirements.