SoftphoneConnect with Clarity, Anytime, Anywhere

Softphone

Discover freedom of communication with our cutting-edge softphone solutions. Turn your computer, tablet, or smartphone into a powerful communication hub, ensuring you stay connected on the go wherever you may be without being tethered to a traditional desk phone. Get your system and business lined up and running in no time, allowing you to focus your attention on growing your business. Our cloud platform is designed to scale as your business grows.

Why Choose Cloud9 for Softphones?

Consider Cloud9 for your Softphones, a cutting-edge approach to seamless communication. With a dedicated team of skilled technicians ready to assist. We offer the ideal solution to keep your voice communications clear and efficient. From selecting the right Softphone application to ensuring it integrates seamlessly with your system, our comprehensive Softphone solutions ensure the flawless operation of this essential business communication tool. Partner with Cloud9 and let us adapt our Softphones to your unique needs, delivering crisp, efficient, and dependable connections for your business.

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99.98%
25 +

Dedicated Support Team

Our dedicated team of technical specialists are always prepared to provide assistance. We take pride in our swift response times and unwavering commitment to resolving issues.

99.98% Average Service Uptime

Our service offering is built on reliability as its foundation. Boasting an impressive average uptime, we guarantee that your business stays connected, minimising potential downtime, and ensuring peak performance.

25 + Years Serving UK Businesses

From the beginning, Cloud9 MSP has consistently provided top-tier solutions, signifying trust and reliability in the industry. Approaching a decade of operation, our commitment to empowering businesses remains steadfast.

Serving Businesses Over 10 Years

From the beginning, Cloud9 MSP has consistently provided top-tier solutions, signifying trust and reliability in the industry. Approaching a decade of operation, our commitment to empowering businesses remains steadfast.

Less than a 1% downtime

Our service offering is built on reliability as its foundation. Boasting an impressive average uptime, we guarantee that your business stays connected, minimising potential downtime, and ensuring peak performance.

Supporting Your Business

Our dedicated team of technical specialists are always prepared to provide assistance. We take pride in our swift response times and unwavering commitment to resolving issues.

Softphones are an excellent choice for:

Cost-Effective Communication

Mobility and Flexibility

Easy Integration with Other Systems

Scalability

Enhanced Features

Environmentally Friendly

Quick Deployment

FAQs

Got a question? We’re here to answer! Dive into our Frequently Asked Questions below or, if you can’t find your question here, drop us a line on our Contact Us Page.

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What is a Softphone, and How Does It Work?

A Softphone is a software application for making voice and video calls over the internet without needing designated fixed hardware. It connects to a VoIP server, provides a user-friendly interface and includes features like call recording. Widely used in business, softphones offer flexibility and cost-effectiveness compared to traditional phones.

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Can Softphones Be Used on Multiple Devices?

Yes, users can install the application on computers, laptops, tablets, and smartphones. Operators can seamlessly switch between devices while maintaining call history and contacts. This flexibility is advantageous for on-the-go communication or remote working.

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How Secure Are Softphones?

Softphones generally incorporate security measures such as encryption, secure sign-in, and firewall protection. Regular updates and patches, along with endpoint security, contribute to overall security. Choosing a reputable vendor is crucial for ensuring the security of user data and privacy.

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Do I Need Special Hardware to Use a Softphone?

No, it works with standard devices like computers, laptops, tablets, or smartphones. Basic components such as a microphone and speakers (or a headset) are typically sufficient. Check the specific system requirements of your chosen Softphone application for compatibility.

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What Are the Cost Advantages of Using a Softphone?

Softphones eliminate the need for expensive hardware, reducing maintenance costs. They also leverage existing internet infrastructure and offer savings on long-distance and international calls. The software supports remote work, is scalable, and can integrate with other tools, thereby further reducing business outgoings.

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