IT SupportSolutions for businesses of every size
IT Support
We recognise the pivotal role a strong IT infrastructure plays in the success of any business, therefore we pride ourselves on our UK based customer service and support. We endeavour to respond to your first point of contact in 30 minutes to provide support.
We are thrilled with the hosted telephony deployment provided by Cloud9 MSP. Their team seamlessly implemented the solution, ensuring minimal disruption to our operations. Since its deployment, we've experienced improved communication efficiency and flexibility, thanks to the advanced features and reliability of the system. Cloud9 MSP's expertise and ongoing support have been invaluable, making them a trusted partner in our business growth. Highly recommend their hosted telephony services to any organization looking to streamline their communication.
Cloud9 MSP has been instrumental in providing phones and mobile/desktop apps for our large truck company. Their seamless integration of mobile and desktop apps has significantly improved our communication efficiency. Plus, their customer service is top-notch, ensuring smooth operations at every turn.
Cloud9 Telecom’s hosted telephony and broadband services have significantly improved our communication and connectivity. Their reliability, cost-effectiveness, and excellent support make them an invaluable partner for our business.
I wanted to express our sincere gratitude for the outstanding, professional support and service provided by Ian from Cloud9 MSP. We truly appreciate Cloud9 and thier incredibly helpful team
After the acquisition, the broadband services have been miles better! The transition was seamless, and since then, the reliability and speed have exceeded my expectations. I'm impressed by the improvement in customer support as well. It's clear that the new management is committed to delivering top-notch service. Kudos to the team for turning things around and making my internet experience so much more enjoyable!
Cloud9’s hosted telephony service has enhamced our communications and broadband across our 5 salons. The setup, advanced features, and reliable support make them our top choice.
Thanks to Cloud9 MSP, our charity has seen substantial cost savings across our 10 sites, something we could only dream of with our previous network provider. Beyond the financial benefits, what truly sets Cloud9 MSP apart is their exceptional customer service. Unlike our previous provider, Cloud9 MSP is attentive, responsive, and genuinely cares about our organization's needs. Their proactive approach and dedication to customer satisfaction have made all the difference. With Cloud9 MSP, we not only save money but also receive the support and attention we deserve as a charitable organization. Highly recommend their services to any nonprofit looking to maximize savings without compromising on quality or service.
Five stars for Cloud9 MSP's hosted telephone service – seamless, reliable, and exceptional customer support!
Unbelievable turnaround time! After being told it would take months to install internet and cameras, Cloud9 MSP got it done in record time. Highly impressed!
Cloud9 MSP is amazing! From hosted telephones to Starlink and mobile phones, theirservices are top-notch. What sets them apart is their brilliant aftercare support – always there when you need them.
Cloud9 MSP saved the day! After being let down by another IT provider in London, their WiFi solution exceeded expectations. Highly recommended!
Cloud9 MSP saved the day! After being let down by another IT provider in London, their WiFi solution exceeded expectations. Highly recommended!
Cloud9 MSP has truly revolutionized our business with their hosted telephony deployment and broadband solution across multiple sites. With Cloud9 MSP's expert support, managing multiple sites has never been easier. We're grateful for their dedication to our success and highly recommend their services to any organization seeking top-notch telephony and broadband solutions.
Exceptional broadband and hosted telephony services for our multi-site locations in Central London. The customer service provided by Cloud9 MSP is truly first-class.
FAQs
Got a question? We’re here to answer! Dive into our Frequently Asked Questions below or, if you can’t find your question here, drop us a line on our Contact Us Page.
What types of businesses do you support?
We offer support to businesses across various sectors, including small and medium-sized enterprises, large corporations, financial services, healthcare, retail, manufacturing, education, legal services, non-profit organisations, and government agencies. At Cloud9 we assist in managing and optimising IT and telecom infrastructure, ensuring efficiency, security, and cost-effectiveness for all our clients.
Can you help my business scale as it grows?
Cloud9 facilitates business growth by offering scalable solutions, proactive monitoring, optimised performance, enhanced security, cost management, guidance on new technologies, effective data management, collaboration tools, and disaster recovery planning. Our comprehensive assistance ensures businesses can grow efficiently and securely.
What IT services do you offer specifically?
We offer a range of IT services, including network and infrastructure management, cybersecurity, data backup, cloud services, end-user support, remote monitoring, vendor and mobile device management, collaboration tools, strategic IT planning and software updates. These services allow businesses to offload IT management, enhance security, and focus on core objectives while staying competitive and innovative.
Do you provide 24/7 monitoring and support?
Our UK based support team is available Monday to Friday 9am to 5pm.
What cybersecurity measures do you have in place?
We implement comprehensive cybersecurity measures, including firewall management, antivirus and anti-malware solutions, email security, endpoint security, intrusion detection, patch management, multi-factor authentication, data encryption and continuous monitoring. These measures collectively aim to protect against various threats, ensure compliance, and minimise the impact of cybersecurity incidents on businesses.