Our client came to us wanting to further streamline his business in the most efficient and cost-effective way. After we had provided our client with the service they required we made sure to keep checking in with him to ensure he was satisfied and that it was working as he had intended.
Case Study: Donovan Training Associates IT Support
IT Support
Location: N/A
Project objectives
- Installing a new laptop
- Data transfer
- Remote desktop onto our client’s laptop to assist him with an issue that he was facing
The requirement
To provide our client with a new laptop and get him set up ready to be able to successfully use the laptop to benefit his business. With the information about our client and our knowledge of IT we paired the client with a device that would suit him and would be scalable to his requirements in the future. After this we also provided further support, ensuring happiness after we had left.